Carefully review the terms and conditions in full prior to booking.
Bookings and Payment
Full payment is due at the time of booking. The listed course price excludes 5% GST. This sales tax will be added to your cart total.
***All bookings are subject to a 20% non-refundable booking fee. That is, if you book a course for $100, $20 of that booking is non-refundable.
Release of Liability
Mountain travel involves inherent risk, and although our highly trained guides will be mitigating that risk, it is impossible to eliminate all risk. And it wouldn’t be fun anyway. Horizontal rock climbing anyone? Before commencing any activity with Mountain Addicts, all participants will be required to attend a safety briefing and then read and sign a waiver. Mountain Addicts reserves the right to refuse participation to anyone, at their discretion.
Please read the sample waiver before coming to the course or guided adventure.
It is recommended that you purchase travel insurance and trip cancellation insurance. Here at Mountain Addicts, we prefer Tugo, as they cover a wide range of mountain activities.
Cancellation and Refund Policy
Experience Rock Climbing Package: Refunds can be issued up to 24 hrs prior to start time on the scheduled date, less the 20% booking fee.
All other 1 and 2 day courses/guided adventures: No refunds issued within 14 days before the course/guided adventure, although you are permitted to transfer your spot. Cancellations prior to 14 days before the course/guided adventure will be reimbursed for cost of booking less 20% booking fee. For rescheduling a course or guided adventure, a minimum of 14 days notice is required and a $30 administration fee will apply.
3+ day courses/guided adventures: No refunds issued within 30 days before the course/guided adventure, although you are permitted to transfer your spot. Cancellations prior to 30 days will be reimbursed for cost of booking less 20% booking fee. For rescheduling a course or guided adventure, a minimum of 30 days is required and a $50 administration fee will apply.
***Mountain Addicts reserves the right to cancel any program. Cancellations of a course or guided adventure by Mountain Addicts will result in a full refund of the entire booking payment from Mountain Addicts. All other expenses are the responsibility of the participant.
***Mountain Addicts reserves the right to waive any refund and fees at our discretion.
You know what they say, if you don’t like the weather, just wait 10 minutes! Mountain weather can evolve and change rapidly. Our guides are eager to get you on your objective, however, location may change due to hazard considerations. Mountain Addicts will make every effort to alter the program and ensure that you still have a fun and memorable experience given the current conditions. For rock climbing, even in the rain we can find some dry areas, and here in Squamish, the wind dries things up quickly for us. Come prepared with quality gear for every type of weather! In the event of an extreme weather event, we will reschedule for a future date. We cannot issue refunds due to weather.